Will Culbertson

Will Culbertson is a seasoned professional in sales operations and CRM management, currently serving as a Senior CRM Product Manager at Wiley since August 2021. Prior experience includes roles as Sales Operations Manager at NRCCUA and zyBooks, where significant accomplishments involved building and streamlining Salesforce processes. Will also held positions as Salesforce.com Administrator at Compass Learning and Macmillan, focusing on user support and CRM training. Other roles encompass Sales Support Manager at Sapling Learning, where key responsibilities included administration of Salesforce and sales training, as well as earlier positions in production management and martial arts program direction. Will holds a BA in Theatre/Music from Knox College, earned in 2003.