Sandra Gerard

Sandra Gerard is an experienced marketing and customer care professional with a strong background in planning and executing marketing campaigns across various sectors. As Marketing Manager at Wilink since September 2016, Sandra has overseen national and local marketing strategies, media communications, budget management, and performance reporting. Previous roles include Online Customer Care Manager, where Sandra focused on personalized client contact and digital channel development, and Contact Center Manager at Crowne Plaza Brussels Airport, managing group events and upselling opportunities. With experience in multiple marketing management positions at companies such as Desseille Insurance and Disneyland Paris, alongside a Master's degree in Communication and Marketing from Université Paris 13, Sandra has demonstrated expertise in customer satisfaction measurement, data analysis, and event management.