Mohamed Abdelbaky

Mohamed Abdelbaky has a strong background in customer service and sales management. mohamed started their career at DISH Network as a Customer Service Call Center Manager, where they were responsible for supervising a team of customer service agents and implementing strategies for growth and performance improvement. Later, they joined Spiral Universe as a Customer Service & Sales Manager, overseeing all aspects of technical support, client needs analysis, and customer training. mohamed successfully launched a public beta program during their time there. Following that, they worked at Realogy as a Customer Service Support Manager, before moving on to Lime Energy, where they held the roles of Customer Support and Inside Sales Manager and Director of Inside Sales. Ahmed currently serves as the Director of Inside Sales & Customer Service at Willdan.

Mohamed Abdelbaky has a diverse education history. In 2019, they obtained a certification in "Betty Liu on Career Success" from LinkedIn. Then, in June 2022, they obtained "The Credential of Readiness" from Harvard Business School Online.

In 2022, Mohamed enrolled in several short-term programs at Harvard Business School Online. mohamed completed a Certificate of Specialization in Leadership and Management from 2022 to 2023. During the same period, they also pursued a Certificate of Specialization in Strategy, focusing on strategy development. Additionally, in 2022, Mohamed acquired a Certificate of Specialization in Entrepreneurship and Innovation, where they studied disruptive innovation to craft winning strategies and negotiation skills.

Overall, Mohamed Abdelbaky has shown a commitment to continuous learning and professional development, particularly in the areas of leadership, management, strategy, entrepreneurship, and innovation.