Wilmac Technologies is a premier global provider of sales, professional services, and support for the world's most widely used Communications Recording and Customer Experience technologies. Wilmac Technologies' Cloud Contact Center, Communications Compliance, and Enterprise Information Archiving (EIA) solutions are powered by best-of-breed products and dedicated sales and support teams. Through its own development, partnerships, and leading vendors, Wilmac Technologies is committed to providing customized solutions for every customer, regardless of industry type or business size. Wilmac Technologies' experience and expertise serves a variety of industries in North America including regulated institutions (financial services, healthcare, insurance),Contact Centers, and Public Safety Organizations.

Wilmac Technologies is headquartered in Rochester, NY, with offices in New York City and Toronto, ON.

Insurance

Wilmac Technologies

Wilmac Technologies' headquarters in Rochester, NY, United States

This department focuses on managing client relationships and ensuring their needs are met through effective solutions and support.

Client Services

The Sales and Business Development team at Wilmac Technologies is responsible for driving revenue growth and expanding the company's market presence across various industries. This team focuses on identifying new business opportunities, nurturing client relationships, and delivering tailored communication and compliance solutions to our diverse clientele, including regulated institutions, contact centers, and public safety organizations. The team consists of specialists who leverage their expertise and industry knowledge to provide customized sales strategies and support for our comprehensive suite of products and services.

Sales and Business Development

This department focuses on driving marketing initiatives and managing strategic partnerships to enhance business growth.

Marketing and Alliances

This department focuses on delivering technical support and maintenance services for field operations.

Field Services

This department designs, develops, and maintains software applications and systems.

Software Development

This department guides the overall strategic direction and management of the organization.

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Other teams

Sales and Business Development

Marketing and Alliances

Field Services

Software Development

Executive Leadership