Prunk Erika

Prunk Erika has extensive experience at WILO HUNGARY, where roles have included After Sales Service and Customer Care Manager, Quality Control Representative, and After Sales Service Coordinator since June 2007. Responsibilities have encompassed providing proactive customer support, managing escalations, and ensuring efficient order processing through SAP. Notable skills include relationship management with key customers, resolving complaints, executing order management processes, and analyzing service performance metrics. Prior to this, Prunk Erika completed an internship at the Ministry for Foreign Affairs of the Republic of Hungary. Academic qualifications include a Bachelor of Laws from Pázmány Péter Katolikus Egyetem and a Bachelor’s Degree in International Relations and Business Management from Budapest College of Management.