Ed Harbour is the Senior Vice President and Chief Customer Officer at Wind River, where they lead the Customer Experience organization, focusing on professional services, customer support, and education services. In this role, Ed facilitates customer success through Wind River software deployment for mission-critical intelligent systems and heads the Automotive Engineering Services growth initiative across Aptiv Software. Before joining Wind River in 2025, Ed retired from IBM, where they served as Vice President of IBM Cloud Platform Client Success, overseeing global deployment and technical engineering for cloud and AI solutions. Ed holds a BS in Electrical and Computer Engineering from Clemson University, an MBA from Duke University's Fuqua School of Business, and is a co-author of three patents.
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