Michele Smith

Michele Smith is an accomplished Enterprise Business Analyst and Client Development Manager at Windstream, where responsibilities include customer retention, service delivery issue resolution, and serving as a liaison between the company and clients. Previous experience at Windstream includes roles such as Inside Client Advocate, focusing on sales management and customer needs analysis, and Demand Generation Lifecycle Marketing, with a track record of exceeding revenue goals. Prior to Windstream, Michele held positions at Direct 2 Market Sales Solutions as a Marketing Specialist and at PICS Telecom as a Sales Support Administrator. Michele holds an Associate of Arts degree in Liberal Arts and Sciences from Monroe Community College.