John Donnell

John Donnell is a seasoned professional with extensive experience in consulting and IT systems architecture. Currently serving as a Senior Consultant at Windward Consulting since July 2015, John specializes in business and requirements analysis, IT process improvement, and Remedy AR System design, configuration, and customization. Previously, John held positions as an Enterprise Systems Architect at Fusion PPT and as a Senior Consultant at Windward IT Solutions, focusing on performance and event management, among other areas. Early career roles include Software Test Engineer at The Higher Gear Group, Inc. and Software Tester at American Management Systems, along with an internship. John holds a Bachelor of Arts in Communications from Wheaton College, earned between 1999 and 2004.