Lynn Hinton is a seasoned professional with over 25 years of experience in B2B subscription-based maritime intelligence, specializing in global Customer Success and revenue growth. They have led Customer Success teams at Lloyd's List Intelligence, managing a £52M ACV portfolio and developing strategies that improved retention and service value. Previously, Lynn held various roles within Informa, where they honed their skills in sales and customer service management, ultimately leading teams through significant operational transitions. Currently, Lynn serves as the Director of Customer Success at Windward, continuing their commitment to exceptional customer experiences and stakeholder engagement. Lynn holds a BA Hons in Modern History from The Open University.
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