Justin C.

Justin C. has a diverse work experience in various industries. Justin is currently working as a Project Manager at WineDirect, where they collaborate with stakeholders and executive-level management to oversee the customer onboarding process. Justin serves as the main point of contact for clients, manages cross-functional communications, and tracks the progress of onboarding. Justin is responsible for planning software training and overcoming onboarding challenges.

Prior to WineDirect, Justin worked at Vine Cliff, starting as a Wine Educator and Media Content Manager in 2017 and later transitioning into the role of Wine Club Manager. As the Wine Club Manager, they successfully implemented strategies to promote new memberships, reduce attrition rates, and achieve significant membership growth. Justin also managed brand marketing through digital media and campaigns.

Before Vine Cliff, Justin worked at Verizon as a Solutions Specialist, where they managed customer accounts, handled sales and onboarding processes, and resolved customer escalations. Justin consistently met KPI targets and received positive feedback from customers.

Justin's early work experience includes a role as a Sales and Leasing Consultant at Toyota North America. During this time, they quickly acquired product and industry knowledge and surpassed monthly sales goals by providing excellent customer consultation and maintaining transparent communication.

Overall, Justin's work experience showcases their expertise in project management, customer relationship management, sales, and brand marketing.

Justin C. has attended Napa Valley College, where they pursued an Associate of Science degree in Wine Sales & Marketing. Additionally, they have also attended Pacific Union College, where they focused on Health Services/Allied Health/Health Sciences and Biology. However, no specific degree was mentioned for this institution.