Erika Garcia is currently the Director of Client Experience at WinFactor, where they support client success strategies by driving onboarding, training, and platform adoption. With over ten years of experience in the factoring and financial industry, they previously served as the Director of Operations at TBS Factoring Service, LLC, where they provided strategic oversight to daily operations and led high-performing teams. Erika has a proven track record of enhancing financial performance and fostering cross-departmental collaboration to achieve organizational goals.
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