Winflow è l’azienda partner del Gruppo De Pasquale, specializzata in Business Process Outsourcing per la gestione di interi processi aziendali o alcune attività: Contact Center, Back Office, Amministrazione - Contabilità, Credit Management - Soft Collection, Document Management, processi tipici di Banche e Assicurazioni.

L’azienda è nel settore del BPO da oltre 30 anni. Esperienza, tecnologie, competenze e conoscenza dei settori presidiati si affiancano alla capacità di cogliere i cambiamenti del mercato, rinnovandosi continuamente per garantire la competitività e il valore per il cliente.

Con 4 sedi a Milano, Roma, Torino e Catania, Winflow è al fianco del cliente per costruire soluzioni di BPO customizzate, supportate da software innovativi, migliorare i processi aziendali, recuperare efficienza e consentire ai clienti di dedicarsi al proprio core business.

Winflow

The Catania office provides customer support and administrative services, focusing on front and back office operations.

Catania

The Rome office focuses on client assistance and insurance claims management in the vibrant insurance sector.

Rome

Matt Ricci

Alessandro de Pasquale

This department manages the administrative and support functions related to client interactions and internal processes.

Front and Back Office Operations

This department is responsible for processing and managing insurance claims efficiently.

Claims Management

This department is responsible for addressing customer inquiries and providing assistance related to products and services.

Customer Support

This department handles customer inquiries, supports service operations, and manages customer relationships.

Customer Service

This department manages personnel administration and employee-related functions.

Human Resources Administration

This department manages and coordinates high-level administrative support functions to executives and organizational leadership.

Winflow

Org chart

Teams

Front and Back Office Operations

Claims Management

Customer Support

Customer Service

Human Resources Administration

Executive Administration

Offices

Winflow

Org chart

Teams

Front and Back Office Operations

Claims Management

Customer Support

Customer Service

Human Resources Administration

Executive Administration

Offices

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