Nicholas M.

Nicholas M. has extensive work experience in the food and beverage industry, with a focus on operations and development in the Asia Pacific region. Nicholas has held leadership positions in various companies, including Wingstop Restaurants Inc., Yum! Brands, Brotzeit Pte Ltd, T.G.I. Fridays, Italianni's International, Good Food People Pte Ltd, and Sanur Indonesia Restaurant.

In their most recent role as the Regional Senior Director at Wingstop Restaurants Inc., Nicholas orchestrated a successful business turnaround in the Singapore market and led strategic plans to double the Singapore business and triple the Indonesia business within five years. Prior to that, they served as the Regional Managing Director at Wingstop Restaurants Inc., where they implemented innovative technology and concepts, such as CVAP technology and the small box concept, to enhance speed of service and solve economic model challenges.

Before joining Wingstop Restaurants Inc., Nicholas worked at Yum! Brands as the Regional Operations Lead for the Asia Pacific region, where they played a key role in driving exponential growth and tripling the unit count within three and a half years. Nicholas also served as the Head of Business Operations at Brotzeit Pte Ltd, where they implemented significant reforms in recruitment, onboarding, training, culture, and retention strategies, resulting in increased local job applications and workforce.

Nicholas has also held leadership positions at T.G.I. Fridays, Italianni's International, Good Food People Pte Ltd, and Sanur Indonesia Restaurant, where they managed various aspects of operations, market entry, franchise concept development, and team leadership.

Before transitioning to the food and beverage industry, Nicholas served in the Singapore Armed Forces, including roles as a Singapore Commando and an RSAF Pilot Trainee in the Republic of Singapore Air Force. This military experience likely contributes to their strong leadership and strategic skills.

Through their diverse roles and achievements, Nicholas has demonstrated their ability to drive business growth, implement innovative strategies, and lead teams to success in the food and beverage industry.

Nicholas M. has an extensive education history. Nicholas obtained a Diploma in Business Administration from Singapore Polytechnic in 1994. Nicholas later pursued a Bachelor of Science in Business & Management Studies from the University of Bradford, which they completed in 2003. In 2016, Nicholas M. pursued a Master of Business Administration (MBA) from the University of Sunderland, specializing in Business Administration, Management and Operations. Additionally, in 2017, they completed an Advanced Management Program in Restaurant/Food Services Management at Nanyang Technological University Singapore. In terms of certifications, Nicholas M. obtained a ServeSafe Certification from ServSafe Certified in 2014, a Certificate of Employment Intermediaries (CEI) - Key Appointment Holder from the Ministry of Manpower in 2012, and a Conduct Food and Beverage Hygiene Audit certification from the National Environment Agency in 2012.