Eric Berkowitz

Eric Berkowitz is an accomplished professional in customer success and engagement strategies, currently serving as the Director of Customer Success at Firework, where interactive video experiences enhance product discovery for over 1,000 brands globally. Prior to this role, Berkowitz co-founded Nudge, overseeing the development of a platform that facilitates the transition from 2D to immersive 3D engagement. Earlier experience includes serving as SVP of Customer Success at Albert, managing global services at Tracx, and engaging in account management at Visible Technologies. Berkowitz's career began with a managerial role at Eric Marder Associates, focusing on quantitative research in marketing. Berkowitz holds a BA in Cognitive Psychology and Markets & Management from Duke University.