Maria Raquel has over ten years of experience in strategic planning, control desk operations, and digital actions across various sectors, including finance, retail, and telecommunications. Currently, at Winover Contact Center, they develop and implement efficient debt recovery strategies while analyzing data and supporting operational management. Previously, Maria held positions at Credit Cash and Grupo Redebrasil, where they enhanced product development and operational strategies. They also gained foundational skills in different systems early in their career at Rede Brasil. Maria is pursuing a degree in Data Science at UNINTER Centro Universitário Internacional, adding to their educational background in Communication Social from Universidade Paulista.
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