Natalia Cebrian is a skilled team coordinator with extensive experience in operations, training, and quality assurance. They served as a Coordinator of Operations at Flex Contact Center from 2014 to 2021, where they developed immediate solutions to operational challenges and monitored performance metrics. Previously, Natalia worked in commercial assistance and debt recovery at SERGIO GONZALEZ and Telzi Assessoria from 2008 to 2010. Currently, they hold the position of Coordinator of Quality and T&D at Winover Contact Center since 2023, following their role as Coordinator of T&D at Flex Relacionamentos Inteligentes from 2021 to 2023. Natalia has completed an MBA in Leadership and Coaching in People Management at UNOPAR.
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