Barb Jacklin is a highly experienced banking professional currently serving as Senior Vice President and Head of Retail Product and Digital Customer Experience at Wintrust Financial Corporation since February 2007. Barb leads the retail banking product team, focusing on digital banking strategies and customer experience. Prior roles at Wintrust include Senior Vice President - Customer Experience Manager and Vice President - Digital Channel Manager, where Barb enhanced customer experience and managed digital banking platforms. Previous experience includes roles at MB Financial Bank, Oak Brook Bank, First American Bank, and Superior Bank, with a strong foundation in treasury management and electronic banking. Barb earned a Bachelor of Science in Business Management from National Louis University.
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