Eric Amenya

Eric Amenya has a wealth of experience in customer service and technical support roles with various companies, including WIOCC, Digital Links ICT Solutions, Institute of Advanced Technology, Wananchi Group, and TechnoBrain BPO LTD. In their current role as Client Service Manager at WIOCC, Eric implements client service management strategies and serves as the voice of the client within the business. Eric has a proven track record of managing customer complaints and ensuring timely resolution, as well as monitoring and reporting on customer issues.