Marcela Ramirez is an experienced operations and customer care professional with a diverse background in various industries. Currently serving as Operations Manager at Wipebook since February 2024, Marcela previously held the position of Customer Care Manager and Team Leader at Allurion Technologies, where leadership and collaboration with marketing significantly enhanced customer engagement. At Ideal Protein, Marcela developed strategic initiatives to expand business partnerships across the US and Canada and excelled in roles ranging from Manager of Strategy and Operations to Project Manager. Prior experience includes Operations Manager at Administración y Constructibilidad S.A. De C.V., and marketing and planning roles at Coca-Cola FEMSA, where Marcela effectively managed budgets and marketing campaigns. Marcela holds an MBA from EGADE Business School del Tecnológico de Monterrey and has pursued additional certifications in event management, integral marketing, and supply chain operations.
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