Ildefonso S. is a seasoned Service Delivery Manager with extensive experience in digital transformation, program and project management, and product management. They have held key roles at prominent organizations including the World Intellectual Property Organization, Capgemini, and Orange. Currently, Ildefonso serves as a Delivery Manager at WIPO and as Service Delivery Manager & PM-BA Practice Lead at Sword Services SA. They earned a Master’s Degree from Universidad Alfonso X El Sabio in 2000.
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