Amit is a result-oriented professional with nearly 19 years of experience in Operations Management, Business Process Transition, Client Relationship Management, and Team Management within the US Healthcare domain. Amit has excelled in driving integrated operations management, workforce planning, and training and development, ensuring customer-centric solutions with significant business impact. Currently serving as a Senior Service Manager at Wipro Digital Operations and Platforms, Amit leads global service delivery projects, focusing on operational and business transformation initiatives. Previously, Amit held key roles at Aon Hewitt, Alight Solutions, and EXL, consistently delivering improvements in customer service and process efficiency. Amit holds a Bachelor's degree in Business/Commerce from Delhi University.
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