André Nass is an experienced IT professional with a background in quality assurance and technical support. Currently serving as a QA Analyst at Avec since October 2021, André previously worked at Thomson Reuters Brasil from January 2016 to October 2021 as a Mid-Level QA Analyst, focusing on test case analysis, functional and exploratory testing, and automation, particularly in fiscal software and eSocial, utilizing Agile and Scrum methodologies. André's career includes a role as a Senior Systems Support Technician at IBM and several positions at Thomson Reuters Brasil, emphasizing user support and system maintenance. Early experience at Douat Têxtil Ltda and TOTVS involved technical support and programming. André holds a Bachelor's degree in Information Systems from UniSociesc and a Technical degree in Informatics from SENAI/SC.