David Hamilton

David Hamilton is a seasoned leader with over two decades of experience in managing contact centers across various functions such as operations, client services, and training, primarily in the UK and US markets. They have held roles from Duty Manager at Wimpy International Ltd to Service Delivery Leader at Wipro, demonstrating expertise in process improvement, change management, and team leadership. David's proficiency in fostering global relationships and ensuring customer satisfaction has been pivotal in transforming and leading diverse programs. They earned a Bachelor’s degree in Hotel Management from the Institute of Hotel Management Catering Technology & Applied Nutrition.