Deepak Siwach has over 18 years of experience in IT Service Management, focusing on ServiceNow projects and presales. Formerly a Senior Manager at Wipro, Deepak currently leads initiatives in resource management, revenue tracking, and project management while also driving ServiceNow projects and process assessments. Prior roles include ITSM Process Consultant at HCL Technologies and Global Incident/Problem Manager at IBM India, where they handled critical incidents and managed process improvements across various clients. Deepak's extensive background includes significant contributions to asset and configuration management at companies such as CSC India and Capgemini.
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