Eric Sotto Dingding, CLSSBB, is a Senior Process Excellence Manager at Wipro BPS, bringing over 15 years of experience in the outsourcing industry. They have led strategic process excellence initiatives, implemented Quality Management Systems, and supported AI transformation projects since 2025. Prior to this, Eric served in various roles at Wipro, including Process Excellence Manager and Deputy Manager. They hold a Bachelor's degree in Computer Engineering and an Associate's degree in System, Networking, and LAN/WAN Management from the University of San Carlos.
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