Joseph Ford is an experienced IT professional with a focus on Microsoft Teams and employee experience support. Currently serving as Microsoft Teams and Viva Tier 3 Support at Wipro since August 2024, Joseph previously held the position of Microsoft Teams Tier 3 Support Engineer at National Communications Services, Inc. from March 2018 to August 2024. Joseph's career includes roles as Engineering Systems Lead at InfoSec Institute, Network Engineer at QuickStart Intelligence, and IT Services positions at SQLSoft+ and Online Training Solutions, Inc., showcasing a comprehensive background in IT services and support since the year 2000.