Mark Anthony Caballes

Mark Anthony Caballes is a results-focused BPO executive with a strong background in operational development and performance management. They held key roles in various organizations, including Director of Operations at Vector BPO and Associate Vice President at Wipro Limited, where they excelled in enhancing productivity and managing key accounts. Mark has been recognized for establishing effective policies, improving operational efficiency, and leading teams through training and mentorship. They possess advanced skills in Six Sigma, compliance with ISO standards, and data analysis, demonstrating a commitment to achieving organizational goals across multiple platforms. Currently, Mark serves as Delivery Head for Healthcare in the Philippines at Wipro.