PC Mathew is a senior manager with nearly 19 years of experience in project management, transitions, back-office operations, call center operations, and process management. They held various roles at Genpact, where they managed teams in mortgage and credit card operations, achieving excellent customer satisfaction scores. Currently, PC Mathew works at Wipro as a transition manager, overseeing transitions for clients in network services, digital marketing, and airline customer services, while also acting as a PMO for a major communications company. Previously, they were responsible for setting up remote insurance operations in North America. PC Mathew holds a Bachelor of Science degree in Biology from Lachoo Memorial College of Science & Tech.
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