Raffi Martinez is a Senior Technical Support Manager at Wipro Digital, where they have been since 2013, leading a global technical support team and achieving over 97% customer satisfaction ratings. Prior to this role, Raffi worked as a Technical Consultant at Arch Global Tech Services from 2011 to 2012 and as a Technical Specialist at Concentrix Corporation from 2010 to 2011, focusing on system installation, configuration, and technical problem-solving. Raffi earned a Bachelor of Applied Science in Computer and Information Sciences from the FEU Institute of Technology in 2010.
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