Reshma Samad possesses a diverse professional background with extensive experience in process management and IT services. Beginning as a Process Associate at Genpact in 2005, Reshma transitioned to various roles including ITIL Lead Consultant at Genpact from 2013 to 2022, where responsibilities included delivering IT Service Management solutions and collaborating with delivery teams. Reshma also served as a Process Trainer at Mahindra Satyam, managing teams and providing mentorship. Currently, Reshma is a Lead Administrator at Wipro, coordinating project and change management across more than eight projects while utilizing the SolarWinds monitoring tool. Reshma holds an MBA in Finance from MJ College of Business Administration, completed between 1997 and 1999.
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