Wireless Support
JuanCarlos Lopez has a diverse work experience spanning multiple industries. JuanCarlos began their career in 2013 at Mosaic North America as a Lead Samsung Experience Consultant, providing expert advice and guidance to customers. In 2017, they joined Sprint as a Sales Supervisor/SMB Expert, where they supervised a team and focused on serving small and medium-sized businesses. After that, they worked at Best Buy as an Att Expert, utilizing their technical expertise to assist customers until 2021. JuanCarlos then transitioned to First Republic Bank, where they worked in Consumer Services for a year. Currently, JuanCarlos is employed at Wireless Support as a Business Account Executive. Given their varied roles and industry experience, JuanCarlos possesses a well-rounded skill set and a deep understanding of customer service and account management.
JuanCarlos Lopez obtained an Associate's degree in Psychology from the College of the Canyons, where they studied from 2018 to 2020. In addition to their degree, JuanCarlos also holds several certifications. JuanCarlos completed the Google IT Support Professional Certificate in December 2020, the Digital Marketing certification from Google in January 2020, and obtained the Google Ads Certification in June 2021.
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Wireless Support
Wireless Support offers GPS tracking solutions, device lifecycle management, device setup, staging and kitting, wireless expense management, unlimited help desk support, a device repair plan, a device protection plan, and mobile device management services.