Dave Neale

Dave Neale is a Senior Team Lead at Wise, where they currently lead a team in UK/EEA complaints resolutions while actively supporting process improvement initiatives. With seven years of experience as a Financial Services Contractor, they have held various roles including Team Manager at Doctor Care Anywhere and Senior Team Manager at Vanquis Bank, where they oversaw performance and drove transformation. Previously, they served as a Case Handler at multiple companies, including Huntswood and Equiniti Hazell Carr. They also have experience in telehealth and customer complaints management, specifically in responsible lending.