Erick Araújo

Erick Araújo has a diverse background in customer support and project management, with extensive experience in various industries. At Concentrix, from January 2022 to February 2025, Erick served as an Agente de atendimento midias sociais, providing assistance to customers of a major music streaming platform. Prior experience includes a role as an Estagiário de gestão de projetos at Banco Original, focusing on credit card and cashback products, and as an Executivo de vendas at Wise Up, where customer acquisition and relationship building in online English education were key responsibilities. Additionally, Erick worked as a Chef de cozinha at The Cow Restaurant, overseeing kitchen operations, and served as an Agente de atendimento ao cliente at Teleperformance, providing support in telecommunications. Erick holds a Bachelor's degree in Administration from FEI - Faculdade de Engenharia Industrial and has completed a course in English Language and Literature at Southern Lakes English College.