Hanna B.

Hanna B. has extensive experience in customer service and media, holding progressive roles at Wise Ltd. and Wise from November 2018 to March 2023, including Customer Service Specialist, APAC CS Team Lead, Social Media CS Team Lead, and CS Quality Team Lead. Prior to this, Hanna B. worked at Delta Air Lines as a Customer Experience Specialist from October 2015 to July 2018, and completed internships at MediaCorp Pte Ltd. and Channel NewsAsia in February 2014, where tasks included writing stories, conducting interviews, and editing content for various platforms. Educational qualifications include a Diploma in Communications and Media Management from Temasek Polytechnic and a Bachelor of Communication with a double major in Public Relations and Media Studies from Murdoch University, complemented by a Summer Exchange Programme in Mass Communication at The University of Western Australia.