Joilson Duarte is a professional with extensive experience in customer service, payment processing, and fraud analysis within the financial sector. From April 2019 to March 2023, Joilson served as an Analista de Atendimento Pleno at Atento Brasil. Following this role, Joilson worked as a Payments Agent at Kaizen Gaming from February 2024 to July 2024, focusing on transaction approvals across multiple international markets. Joilson transitioned to a Payments and Fraud Analyst role, tackling financial compliance and risk management. Currently, since March 2025, Joilson is employed as an Anti-Money Laundering Investigator at Wise, where responsibilities include reviewing transactions and escalating suspicious activities. Previous experience also includes serving as a Customer Care Agent at Novibet and as an Analista de Atendimento at AlmavivA do Brasil, alongside a degree in Biomedical Sciences from UNINOVE, earned between 2016 and 2021.
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