Julio Rodriguez has extensive experience in customer service, holding positions at various organizations. Starting as an Assistant Manager at Country Harvest from January 2011 to October 2020, Julio led teams and facilitated training. Subsequent roles include Customer Care Consultant at the Graduate Management Admission Council from October 2020 to August 2023, where resolution of over 400 inquiries weekly was managed, and Bilingual Associate at Gametime from August 2023 to March 2025, consistently exceeding customer satisfaction targets. Currently, as a Customer Support Associate at Wise since March 2025, Julio handles daily inquiries regarding financial services across multiple currencies. Educational qualifications include an Associate of Science in Business/Commerce and an Associate of Arts in Economics from Moorpark College, a Bachelor of Science in Business Administration and Management from California State University Channel Islands, and an MBA from California State University, Long Beach, with a GPA of 3.94.
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