Katrin Suurpere

Katrin Suurpere is an accomplished professional currently serving as the Global Head of Consumer Customer Support at Wise, a position held since May 2024. Prior experience includes a 12-year tenure at Amazon, where Katrin held multiple leadership roles, including Country Leader for Customer Service for the ANZ region, Senior Program Manager positions focusing on Customer Experience and Customer Concessions, and various management roles within Amazon Marketplace. Katrin's extensive experience encompasses operational strategy, program implementation, team leadership, and customer experience enhancement. Katrin holds a Bachelor of Arts in Business Finance from the University of East London and a Certificate in Open Innovation from Harvard Business School Online.