Lay Oliveira has a diverse professional background in education and customer support, with experience in roles such as Professora de Ingles at CCAA and remote work, as well as a Customer Success Manager at TheMembers. Lay's customer service expertise is further demonstrated through positions at Nubank, Wise, and Cornershop. Currently, Lay serves as a Bilingual Customer Support Associate and Specialist at Wise since June 2024. Lay holds a Licenciatura in Letras - Português/Inglês from Universidade Cruzeiro do Sul, completed between 2014 and 2016.
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