Matheus Medina

Matheus Medina is an experienced professional currently serving as a Complaints Officer and Customer Support Associate at Wise since September 2022, where responsibilities include delivering exceptional customer service and enhancing customer experience through effective communication and interpersonal skills. Prior to this role, Matheus worked as a Customer Service Specialist at Hooray Studios for a brief period in 2022, managing customer inquiries and ensuring satisfaction across various communication channels. Additionally, experience at Olhos Roraima as a Customer Support Specialist involved coordinating customer support for a diverse client base and achieving a high resolution rate of technical issues. Matheus holds a Technologist Diploma in Marketing from Descomplica Faculdade Digital, expected to be completed in December 2025, and has completed high school education at Turun klassillinen lukio and Colégio Salesiano Leão XIII.