Moraima F.

Moraima F. is a skilled professional with diverse experience in operations and customer service, currently serving as a Payment Operations Specialist at Wise since March 2022. Previously, Moraima worked at TikTok as a Search Operations Quality Assurance Analyst and Search Operations Specialist, where responsibilities included quality assessments for the Japanese market and mentorship roles. Additional experiences feature a position as a Customer Service Representative at Kyoto ITOYA hotel mon, research support at Kyoto University on immigration policy, and project coordination under a Japanese government initiative for education internationalization. Moraima holds a Master's degree in Transcultural Studies from Heidelberg University and Kyoto University, and a Bachelor's degree in International Relations from Ritsumeikan University.