Renan Coelho is an experienced professional with a background in client services and customer support, holding a Bachelor's degree in Commercial and Advertising Art from Universidade Presbiteriana Mackenzie. Career highlights include serving as a Client Services Officer at Citi, where responsibilities encompassed supporting financial institutions and delivering training on the CitiDirect platform. Prior roles include a Senior Customer Excellence Analyst at Nubank, where Renan utilized Agile methodologies to enhance customer experience, and a Professional Freelancer. Additional experience includes positions at Wise, where Renan provides high-quality support to customers, and at Arteleria and Stefanini, focusing on advertising projects and technical support, respectively. Early internship experience was gained at Escola do Futuro, assisting with educational activities.
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