Ridhwan Anuar is a seasoned professional in fraud management and risk operations, currently serving as the Card Fraud Project Manager at Wise since February 2021, having previously held roles as a Card Fraud Specialist and Senior Card Fraud Agent. Ridhwan's responsibilities include automating KPI and performance metrics, training teams on automation strategies, and collaborating with product and data science teams to enhance virtual agent capabilities. Prior experience includes a role as a Risk Operations Analyst at Microsoft, where Ridhwan analyzed global events to mitigate fraud attacks, and as a Compliance Executive at Qoo10 Singapore, managing transaction monitoring for Southeast Asian markets. Additionally, Ridhwan has held fraud and authorization roles at Standard Chartered Bank and provided guest service leadership in the hospitality industry.
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