Romano Rohin is a customer-oriented professional with expertise in vendor management, team leadership, and strategic operations across various industries, including Telecommunications, Transport, F&B, Travel, and Financial Services. They have extensive experience in BPO, specializing in process optimization and data-driven insights to enhance customer satisfaction. Romano has held roles such as Manager of Customer Support at foodpanda and Platform Enterprise Team Lead at Wise, and they previously led customer service operations at Singtel and Grab. Currently, they are pursuing a Bachelor's degree in Business Marketing at Coventry University.
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