Samuel A.

Samuel A. has extensive experience in customer service and support roles across various industries. Significant positions include working as a Client Services Representative II at Bank of America, where responsibilities involved providing assistance with banking products and resolving customer inquiries in a high-paced environment. At Wise, Samuel served in multiple capacities, including Payment Operations Specialist and Interim Team Lead, focusing on the seamless processing of payments and team management. Prior roles include Telephone Banking Consultant at Banco Popular de Puerto Rico, Inbound Sales Representative at Spectrum, and Customer Service Guest Specialist at Booking.com. Samuel holds a Bachelor's degree in Communications from Universidad de Puerto Rico Arecibo.