Sandra Kangur

Sandra Kangur has extensive experience in customer success and operations, currently serving as Customer Success Lead at Wise Platform, where Sandra built and led the first Customer Success Management team and launched a dedicated support team. Prior roles at Wise include EMEA Operations Manager, overseeing a large team across multiple regions, and Customer Support Team Lead, focusing on performance and skills development. Previously, Sandra held positions at Wise Ltd. and managed Olde Hansa medieval restaurant and shoppe, enhancing customer service operations. Educational qualifications include a Bachelor’s degree in Advertising and Publicity Studies from Tallinn University and ongoing pursuit of a Master’s degree in Organizational Behavior Studies at the same institution, alongside studies at Université Sorbonne Nouvelle.