Simone Berg-Ashcraft is a customer service professional with extensive experience in analyzing risk and trends across various industries. Currently serving as a Customer Service Agent at Wise since May 2023, Simone supports customers globally with transfer and payment issues. Previously, at Accenture from March 2020 to March 2023, Simone functioned as a Customer Service Subject Matter Expert, where responsibilities included client support for billing and payment problems. Earlier experiences include a role at Blizzard Entertainment from October 2013 to December 2018 as a Game Master Technical and Billing Assistant, recognized with the Customer Support Hero Award for outstanding service. Starting in retail at Central Market Grocery from August 2006 to June 2014 as a Sales Specialist, Simone significantly enhanced sales through effective inventory management. Academic qualifications include a Master of Business Administration with a focus on E-commerce and Digital Business from Pontifícia Universidade Católica do Rio Grande do Sul, and a Bachelor's degree in Economics from Universidade Federal de Santa Catarina.
This person is not in the org chart
This person is not in any offices