Thiffany Tavares

Thiffany Tavares is a Customer Service Investigation Specialist at Wise, responsible for addressing global customer inquiries related to technical and financial issues since June 2023. Prior to this role, Thiffany worked at Justos as a CX professional from June 2021 to June 2023, utilizing omnichannel tools for customer interactions and providing training to the CX team. In earlier positions, Thiffany served as a Bilingual Relationship Analyst at Level Up Brasil, monitoring content on a gaming livestream platform, and as a Customer Experience Associate at ClassPass. Thiffany also held the role of Social Media Analyst at Concentrix Brasil. Current educational pursuits include a degree in Licenciatura in Letras - Inglês at Uninove, expected to complete in 2027.