Wise (previously TransferWise) removes all the wrongness, letting people send money abroad at the lowest possible true cost. Using only real exchange rates and tiny not-hidden-fees. Headaches averted, and a revolution sparked.

Finance

Wise

Wise's headquarters in London, United Kingdom

This department handles and resolves customer complaints to ensure satisfaction and compliance.

Complaints Management

This department focuses on designing, developing, and maintaining software applications to meet organizational needs.

Software Development

This department is responsible for managing Know Your Customer (KYC) processes, ensuring compliance and risk management in customer onboarding and monitoring activities.

KYC Operations

The Product Management team at Wise is responsible for defining and executing the product strategy to enhance the user experience and operational efficiency of the money transfer platform. This diverse team collaborates closely with design, engineering, and compliance stakeholders to develop innovative solutions, ensure regulatory adherence, and optimize features across global markets, all while maintaining the company's commitment to transparency and low costs.

Product Management

The Customer Support team at Wise is dedicated to providing exceptional assistance to customers navigating the money transfer process. They address inquiries, resolve issues, and ensure that users understand Wise's services, all while maintaining a focus on transparency and efficiency in line with the company's mission. This team also engages with customers via social media platforms, enhancing the overall customer experience and fostering trust in Wise's innovative approach to international money transfers.

Customer Support

This department focuses on investigating, analyzing, and managing financial crime risks and compliance activities.

Financial Crime Operations

This department manages and oversees all aspects of payment processing, ensuring efficiency, compliance, and risk management.

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Other teams

Software Development

KYC Operations

Product Management

Customer Support

Financial Crime Operations

Payment Operations