Ryan McCole is an accomplished customer success leader with extensive experience in driving client satisfaction and value realization across various industries. Since July 2016, Ryan has served at Wiser Solutions, Inc. as the Director of Customer Success, where responsibilities include leading the international CSM team, advising executive leadership, and implementing strategic initiatives. Previous roles at Wiser include Senior Manager and Manager of Customer Success, focusing on post-sales processes and customer onboarding. Ryan's background also includes account management at Oracle and engagement management at Advent Software, where project alignment and customer support were key focuses. Early career experience encompasses customer service as an Assistant Golf Professional at Berkeley Country Club. Ryan holds a B.A. in Economics from UC San Diego and is a PGA Level 3 professional in golf instruction and management.
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