Walid Jerbi is a seasoned TAM and Operations Director with over 17 years of experience in IT operations, virtualization, and customer success. Currently leading the Production team at Wisper, they manage Technical Account Managers, focusing on pre-sales, deployment, and post-deployment support. Previously, Walid held key roles at Concentrix, Convergys, Stream Global Services, and Transcom, where they demonstrated expertise in infrastructure solutions and operational efficiency. Walid holds a Diplôme de Technicien Supérieur in Réseau Informatique from the Institut Supérieur des Etudes Technologique de Nabeul.
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